Shipping policy

Shipping Policy for Fitsox:

  • All orders are processed within 1-3 business days of receipt.
  • Shipping rates are calculated based on the weight of the package and the destination.
  • We offer standard and express shipping options for domestic orders within Australia.
  • Delivery times for standard shipping are estimated to be 3-7 business days from the date of shipment. Express shipping is estimated to be 1-3 business days from the date of shipment.
  • We also offer international shipping to select countries, with estimated delivery times of 7-14 business days.
  • Please note that delivery times may be affected by holidays or unexpected events.
  • We are not responsible for any customs or import duties that may be charged on international orders.
  • If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that it will be possible.
  • If you have not received your order within the estimated delivery time, please contact us and we will investigate the matter for you.